Inquiries and product shipping during the major holidays
Thank you for your continued patronage of SYRINX.
Due to the Golden Week holidays in Japan, , inquiries and product shipment will be handled as follows.
【Inquiry holiday period】
Saturday, April 27, 2024 - Monday, April 29, 2024
Friday, May 3, 2024 - Monday, May 6, 2024
※ Inquiries received during the holidays will be responded to sequentially from the next business day.
※ On business days, inquiries are supported from 10:00 a.m. to 5:00 p.m.
【Product shipping holiday period】
Sunday, April 28, 2024 - Monday, April 29, 2024 (national holiday)
Friday, May 3, 2024 - Monday, May 6, 2024
※ Orders placed in the morning on business days will be shipped the same day.
※ Orders placed during the holidays will be shipped sequentially from the next business day.
※ Please note that there may be a delay in shipping if your registered address or other information is incomplete.
Please note that there may be a delay in delivery around major holidays, even for orders placed on business days.We apologize for any inconvenience Thank you for your understanding.
Frequently asked questions are also available on the following pages.