As a rule, changes or cancellations of orders are not accepted since the preparation for shipment proceeds automatically after an order is received. It is possible to return or exchange items after delivery. However, there are some items that cannot be returned, so please check our Refund Policy for details.

Paidy is available for convenience store payments, bank transfers, and account transfers. Paidy can be used with only an email address and cell phone number, and installment payments (no service charge) are also available.

Coupons may not be used after or in combination with other coupons. Please note that coupons are discounts to the product price and cannot be applied to the amount exceeding the product price. Please click here for other notes about coupons.

A "delivery note and receipt" that can be used as a qualified simple invoice will be enclosed with your delivery. Please note that we are unable to change the name of the addressee or issue a receipt in any other format.

You will earn 5 points for every 100 yen spent. Accumulated points can be exchanged for discount coupons at a rate of '100 points for 100 yen' for the amount you desire.

For more details, please check here.

Orders that are analyzed by the system we use as being at risk of being fraudulent orders will be automatically cancelled. (No cancellation fee will be charged in this case.)
Fraud analysis is necessary to create a healthy market environment and uses a machine learning algorithm based on the transaction history of all stores that use this system.
We are sorry, but we are not able to provide individualized service. Please use other payment methods such as Paypal, Paidy (deferred payment), etc.

As a rule, we do not accept changes in shipping address, as the preparation for shipment proceeds automatically after an order is received.
You will receive an e-mail with a slip number after the product is shipped, and you are requested to proceed with the shipping company on your own. Please note that the billing address is only used to check for fraudulent orders and cannot be changed after the order is confirmed.

Orders placed in the morning on business days will be shipped the same day (except for pre-orders ). There is no difference in the number of days required for delivery between post and courier services.
After placing your order, please check directly with the shipping company using the slip number provided in the shipping notification e-mail.
Please note that if an error occurs in the shipment process due to incomplete information you have entered, the shipment may be delayed.

We do not offer gift wrapping, but the wallets are delivered in a paper sleeve case with an additional cosmetic box.

The terms of sales are DDU "duties and taxes unpaid".

The price shown does not include such items as VAT, import duty, tax and other unpredictable charges against middleman and agents. In case of these unexpected charge needed in the due course, these charges should be paid by the customers.

For more information regarding your country's custom policies, please contact your local customs office or its agents.

The products are only available for purchase on the official website.

If you wish to check the products before purchasing, please use our 'Anywhere Showroom' service, which allows you to try the products at home. (Available only within Japan.)

Please refer to this for the characteristics of the leather, and to this for the care instructions of leather products.

We reserve the right to not publish reviews at our discretion if they are based on non-buyer submissions, misuse, non-product content, slander, misleading to other customers, dogmatic, judgmental, more emotional than necessary, or without body text.
We do not respond to reviews regarding defects or delivery, so please use the form below.
Please note that we will not respond to any inquiries regarding the reason for non-posting or deletion.

The cause is due to the receiving side's settings or communication conditions.
Please refer to "Precautions for registering your e-mail address" and make sure that your e-mail address is set up to receive messages reliably. In particular, please avoid using carrier e-mail addresses, as they often cause problems. If you wish to change your e-mail address to another address, please use the form below to provide us with the e-mail address before and after the change.